Delivery / Shipping Policy

Welcome to YesBaik (https://yesbaik.com).

Our goal is to provide delicious, hot, and fresh food right to your door. Below are the terms and conditions that constitute our Delivery Policy.

Delivery Hours

Our delivery service is available during the operating hours of our restaurants, which are from 11.30 AM to 9.30 PM daily. Orders placed outside of these hours will be processed the next business day.

Delivery Areas

We deliver within a 5 km radius of each of our locations. If you are outside our delivery area, please contact us to see if arrangements can be made.

Delivery Charges

A standard delivery fee applies to all orders. This fee may vary based on distance and/or order size. Additional charges may apply for deliveries outside the standard delivery area or for expedited delivery requests.

Order Processing & Timing

Orders placed on our website can typically be delivered within 60 minutes. Please note that times may vary based on the volume of orders and traffic conditions.
Advance Orders: Customers are encouraged to place their orders in advance. You can specify a preferred delivery time, and we will do our best to accommodate your request.

Delivery Conditions

Please provide a correct and complete delivery address. If the delivery address is incorrect or incomplete, we cannot guarantee that the order will be delivered.
Our delivery driver will bring your order to the front door, lobby, or main entrance. If specific instructions are required, please include them in your order notes.

Customer Responsibility
Please be available at the delivery address to receive your order. If you are not available to receive your order at the specified time and If delivery is not possible, the order will be returned to the restaurant, and you will be charged for the order without a refund.
Contact Us
If you have any questions or concerns about our delivery policy, or if you need to make special arrangements, please contact us at:

Email: franchise@yesbaik.com

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